Support for Caseweave

Email shayanm2002@gmail.com for help. Include your device model, Android version, app version, case number and the steps that led to the issue. A notebook backup can contain your notes; share it only if you want support to read them.

What the evidence means

Every person made one recorded visit. Each listed place and time is used exactly once. All evidence cards are reliable. On an “exactly one” card, one of its two statements is true and the other is false.

A place-based time reference describes that place's visitor. “Earlier” allows any earlier listed time. “Consecutive” means neighboring listed time slots in either order. “Exactly two slots after” skips one listed slot. Names and occupations do not add hidden evidence.

Notebooks and checks

Tap a person's place or time to assign, change or clear it. Entries save before they appear. Undo last entry reverts one assignment. A freeform note is saved only when you tap Save notes. Leaving an edited note asks whether to discard the draft.

Check entries tests whether all written entries can fit the evidence together. It identifies duplicate places, duplicate times and individually contradicted evidence. Some conflicts require several cards together, so a check may identify a combined conflict without naming a single card. Entries are never automatically corrected.

Hints and explanations

Each case has three progressive hints. Find next fact offers a missing fact forced by the evidence when your notebook is consistent. For a conflicting notebook, review or clear an uncertain entry first.

Close this case requires every entry to be complete and consistent. It saves completion and opens the explanation. Reveal explanation can be used earlier, but reading the solution alone does not complete the case. Restart clears the current entries, evidence marks and hint count while preserving saved notes and prior completion.

Moving or protecting your notebooks

Settings > Export notebooks creates a ZIP file at a destination you choose. To change phones, move that file yourself, install Caseweave with the Google account that owns it, then use Restore notebooks. Appearance and sound preferences stay on each device.

Restore replaces existing notebooks only after the entire archive passes validation. Invalid or corrupt files leave your records intact. A failed export does not delete local data, but its incomplete destination file should be removed and exported again. The archive's uncompressed limit is 4 MiB. Each case note can contain up to 16,000 characters. Backups are not encrypted.

Accessibility and controls

The game uses tap controls and text evidence. No clue depends on sound, color alone or quick reactions. Light and dark themes, Android text scaling, labeled controls and optional sound or haptics support different reading preferences. Views remain still while you investigate.

Purchases and refunds

Caseweave is planned as one upfront Google Play purchase with all cases included. There are no ads, subscriptions or further purchases. For billing or refund requests, use Google Play's purchase history or Help flow. Google displays the options applicable to your purchase; support cannot promise a refund approval.

Licences and artwork

The thirty cases, evidence, explanations, native mark and store graphics were created for Caseweave. The archive-desk illustration on the marketing page is original AI-generated artwork, not a screenshot. Product screenshots show the working Android app.

Fonts are bundled locally under the SIL Open Font License: Literata and Hanken Grotesk. See the Android, Kotlin and Jetpack notices for dependency licences.

Privacy

Read the privacy policy for local storage, chosen files and support-message handling.