OrbitLatch support

For help, email shayanm2002@gmail.com. Include your Android version, app version and the steps that led to the problem. Please omit passwords, payment details and private backup contents.

Moving the pulse

Rotate any ring or choose Wait. The pulse advances one position clockwise each turn. An aligned pair of gates can transfer it one ring toward the next numbered target. Phase and direction restrictions must allow the crossing on both gates. Rings are numbered from the center outward; lettered positions run clockwise from A at the top.

Stuck on a puzzle?

Find a hint searches for the shortest route from the current state. Use this move is optional. Undo has no limit within your saved attempt, and Restart clears its moves while retaining completed-level records. There are no timers or hint penalties.

Restore a purchase

Use Settings, then Unlock or restore purchase. Choose Restore purchase while signed into the Google account that bought the unlock. A connection to Google Play is required. Pending payments do not grant new ownership until Google confirms them. If Play is unavailable, free puzzles and existing records remain accessible.

Backups and shared puzzles

Settings contains Export backup and Restore backup. Restoration validates the file and asks before replacing local progress. Export a current copy first. Purchase ownership is not included. The app accepts supported OrbitLatch puzzle files through Your puzzles. A malformed or unsupported import does not replace existing progress.

Daily orbit dates

The daily orbit changes at midnight UTC, which may be a different local time. It is calculated offline using the device's clock. Players using the same date and rule version receive the same challenge.

Storage and record limits

Archives are limited to 4 MB, with up to 400 saved attempts, 2,000 completion records and 100 custom puzzles. An attempt supports up to 20,000 moves. Export a backup and remove older attempts if needed. Files remain accessible without an unlock.

Privacy and deletion

Read the privacy policy. Clear the app's storage in Android Settings to remove all local records. Delete exported files separately. No app account needs to be closed.